Frequently asked Questions
What type of payment is accepted?
A: Payment for repairs is due on completion.
We prefer Zelle for fast easy payment. Most banks offer Zelle with a checking account. Cash or personal check is fine as well.
Q: What is the turn around time for window screen repair
A: In the colder months, window screens are picked up, repaired offsite, then returned within a week.
Q: Can you take out and reinstall the window screens for us?
A: Yes! Our window screen removal and reinstall service is available at $15 per screen.
Q: What is screen spline?
A: Spline a type of vinyl cord that holds window screen mesh in place within their frames. Screen spline will deteriorate over time and exposure causing it to shrink and turn brittle. Our rescreening service always includes installing new screen spline.
Q: Should I clean my window screens?
A: Absolutely! Dirt, pollen, and debris build up in the mesh over time, reducing airflow and making it harder to see clearly through your windows. A good annual cleaning keeps screens looking sharp, extends their life, and prevents buildup that can lead to mold or frame corrosion. Spring is the natural time to do it, right before you want those windows open.
For cleaner windows, clean your window screens. Regular cleaning prevents dust and debris from transferring onto clean glass during rain or wind.
Q: Our old sliding screen door has a bent frame and doesn't slide very well. Can you install a new door?
A: Yes the Doctor can measure, deliver and install a new custom made to fit sliding screen door. Standard size doors start at $995. installed.
Q: What is "Standard" screen mesh?
A: Standard fiberglass screening has been the standard in the industry for decades. This durable long lasting mesh has a 18 x 16 weave using .11 diameter fiberglass yarn and coated with a protective vinyl to ensure lasting beauty and color. Standard mesh will not rust, stain or crease, it allows great airflow and light transmission for breezy, brighter rooms. The Screen Doctor recommends and installs premium grade, made in the USA "Standard" screen mesh.
Q: We have a few missing window screens. Can you install new screens?
A: Yes the Doctor can measure, fabricate and install new replacement window screens for most windows. Custom made window screens start at $125 each plus onsite measure and installation.
Q: We have a door with a retractable screen, do you repair these?
A: No we do not repair retractable screens.
Q: I have a sliding screen door that needs rescreening. I'm not home during the weekdays because I work 8-5. Can you help?
A: Yes! We can repair the screen door without you being there. Just leave a check or send payment via Zelle.
Q: What color screen mesh is best?
A: Charcoal black screen mesh is far less visible than brighter colors and appears like a light shadow over your window. We recommend and install charcoal color screen mesh.
Q; How do I remove the screens from the windows?
A: Here is an instructional video on YouTube showing how to remove screens from a tilt in window. Click here to view a quick YouTube video. Note: The Screen Doctor has no affiliation with the creator of this instructional video.
Please Note. Insect screen mesh is a barrier to small bugs and flying insects only. A window screen will not stop a child from falling through an open window or a determined pet from pushing through screen door mesh to get out.
Take caution with open windows and doors when children and pets are present.