The Screen Doctor - Question and Answers
Screen repair services
Q: What type of payment is accepted?
A: We accept cash, Zelle or check. Payment for repairs is due on completion.
Q: What is the turn around time for window screen repair / rescreening?
A: Window screen repairs may be completed same day on-site depending on weather (above 40 degrees, not raining or too windy) and the number of screens to repair. For on-site repairs, we typically set up our portable work table in the driveway. Window screens that are picked up and repaired off site are returned within 7 days.
Q: What is screen spline?
A: Spline a type of vinyl cord that holds window screen mesh in place within their frames. Screen spline will deteriorate over time and exposure causing it to shrink and turn brittle. Our rescreening service always includes installing new screen spline.
Q: We have a door with a retractable screen, do you repair these?
A: No we do not repair retractable screens.
Q: I have a sliding screen door that needs rescreening. I'm not home during the weekdays because I work 8-5. Can you help?
A: Yes! We can repair the screen door without you being there. Just leave a check or send payment via Zelle.
Q: Do you make complete new window screens?
A: No we do not make or install new screens, we rescreen existing frames only.
Q: What color is window screen mesh?
A: Screen mesh is typically available in silver, light grey and charcoal black colors. Charcoal black screen mesh is far less visible than brighter colors and appears like a light shadow over your window. We recommend and install charcoal color screen mesh.
Q: We have 6 window screens on our home that need to be rescreened and I don't know how to remove the screens from the window. Have any tips?
A: You can check out You Tube for helpful videos on how to remove the window screens. We do offer a screen removal and reinstall service. Send us an inquiry for a fast online estimate.
Q; Can you install a complete new sliding screen door?
A: No we do not install screen doors, a handyman may be able to help.
Q: Do you rescreen Pella brand sliding screen doors?
A: Some Pella sliders need to be removed to be rescreened. We do not remove Pella doors, but if the home owner removes it, we can rescreen it.
Please Note. Insect screen mesh is a barrier to small bugs and flying insects only. A window screen will not stop a child from falling through an open window or a determined pet from pushing through screen door mesh to get out.
Take caution with open windows and doors when children and pets are present.