The Screen Doctor - Frequently Asked Questions
Screen repair services
Q: What type of payment is accepted?
A: We accept cash, Zelle or check. Payment for repairs is due on completion.
Q: What is the turn around time for window screen repair / rescreening?
A: Window screen repairs may be completed same day on-site depending on weather (above 40 degrees, not raining or too windy) and the number of screens to repair. For on-site repairs, we typically set up our portable work table in the driveway. Window screens that are picked up and repaired off site are returned within 7 days.
Q: What is screen spline?
A: Spline a type of vinyl cord that holds window screen mesh in place within their frames. Screen spline will deteriorate over time and exposure causing it to shrink and turn brittle. Our rescreening service always includes installing new screen spline.
Q: Can you replace some missing and broken window screens on my home?
A: No we do not install new window screens.
Q: Can window screens be removed from the outside?
A: Some window screens can be removed from the outside, but all window screens are designed to be removed from the inside, making screen maintenance much easier!
Q: What is "Standard" screen mesh?
A: Standard fiberglass screening has been the standard in the industry for decades. This durable long lasting mesh has a 18 x 16 weave using .11 diameter fiberglass yarn and coated with a protective vinyl to ensure lasting beauty and color. Standard mesh will not rust, stain or crease, it allows great airflow and light transmission for breezy, brighter rooms.
Q: We have a door with a retractable screen, do you repair these?
A: No we do not repair retractable screens.
Q: I have a sliding screen door that needs rescreening. I'm not home during the weekdays because I work 8-5. Can you help?
A: Yes! We can repair the screen door without you being there. Just leave a check or send payment via Zelle.
Q: What color screen mesh is best?
A: Charcoal black screen mesh is far less visible than brighter colors and appears like a light shadow over your window. We recommend and install charcoal color screen mesh.
Q: Do you rescreen Pella brand sliding screen doors?
A: Some Pella sliders need to be removed to be rescreened. We do not remove Pella doors, but if the home owner removes it, we can rescreen it.
Q; How do I remove the screens from the windows?
A: Here is an instructional video we found on YouTube showing how to remove screens from a tilt in window. Click here to view a quick YouTube video. Note: The Screen Doctor has no affiliation with the creator of this instructional video.
The Screen Doctor does offer a window screen removal and reinstall service.
Please Note. Insect screen mesh is a barrier to small bugs and flying insects only. A window screen will not stop a child from falling through an open window or a determined pet from pushing through screen door mesh to get out.
Take caution with open windows and doors when children and pets are present.