Frequently asked Questions
Mobile Screen Repair
Q: What type of payment is accepted?
A: Cash, Zelle or check is best. Payment for repairs is due on completion.
Q: Do you install new window screens?
A: No we are screen repair specialists, do not install new window screens or screen doors.
Q: What is the turn around time for window screen repair?
A: Screen repairs may be completed same day on-site depending on weather (above 40 degrees, not raining or too windy) and customer garage availability. Most window screen repairs are completed in the driveway on a portable work table.
Window screens that are picked up and repaired off site are returned within 7 days.
Q: Can you take out and reinstall the window screens for us?
A: Yes! Our window screen removal and reinstall service is available stating at $5 per screen.
Q: Should I clean my window screens?
A: Absolutely! Dirt, pollen, and debris build up in the mesh over time, reducing airflow and making it harder to see clearly through your windows. A good annual cleaning keeps screens looking sharp, extends their life, and prevents buildup that can lead to mold or frame corrosion. Spring is the natural time to do it, right before you want those windows open.
For cleaner windows, clean your window screens. Regular cleaning prevents dust and debris from transferring onto clean glass during rain or wind.
Q: What is screen spline?
A: Spline a type of vinyl cord that holds window screen mesh in place within their frames. Screen spline will deteriorate over time and exposure causing it to shrink and turn brittle. Our rescreening service always includes installing new screen spline.
Q: Can window screens be removed from the outside?
A: Some window screens can be removed from the outside, but all window screens are designed to be removed from the inside, making screen maintenance much easier!
Q: What is "Standard" screen mesh?
A: Standard fiberglass screening has been the standard in the industry for decades. This durable long lasting mesh has a 18 x 16 weave using .11 diameter fiberglass yarn and coated with a protective vinyl to ensure lasting beauty and color. Standard mesh will not rust, stain or crease, it allows great airflow and light transmission for breezy, brighter rooms. The Screen Doctor recommends and installs premium grade, made in the USA "Standard" screen mesh.
Q: We have a door with a retractable screen, do you repair these?
A: No we do not repair retractable screens.
Q: I have a sliding screen door that needs rescreening. I'm not home during the weekdays because I work 8-5. Can you help?
A: Yes! We can repair the screen door without you being there. Just leave a check or send payment via Zelle.
Q: What color screen mesh is best?
A: Charcoal black screen mesh is far less visible than brighter colors and appears like a light shadow over your window. We recommend and install charcoal color screen mesh.
Q; How do I remove the screens from the windows?
A: Here is an instructional video on YouTube showing how to remove screens from a tilt in window. Click here to view a quick YouTube video. Note: The Screen Doctor has no affiliation with the creator of this instructional video.
Please Note. Insect screen mesh is a barrier to small bugs and flying insects only. A window screen will not stop a child from falling through an open window or a determined pet from pushing through screen door mesh to get out.
Take caution with open windows and doors when children and pets are present.